Tax Free Shopping

Designer Outlet Algarve allows you to save even more on your purchases with Tax Free Shopping. If you live outside the European Union, you can receive a refund of part of the value of your purchases. This is an exclusive service, launched in partnership with Global Blue, valid only for purchases made in shops with a TAX FREE Global Blue agreement.

Tax refund value up to 15% on standard VAT items

Minimum purchase amount of 61,5€ per receipt

Valid for all purchases made in Portugal

1. Go Shopping : Visit Designer Outlet Algarve and in the shops ask for the Tax Free form at the time of payment and fill in all the required information and keep the form.

2. Go to the Designer Outlet Algarve Information Centre : Go to our Global Blue kiosk in the Information Centre, show your passport and credit card and choose whether you want to receive the amount by credit card or in cash and get your refund. 

3. Obtain validation from Customs : In order for the process to be completed, before leaving the European Union, with your travel documents (passport +boarding pass) go to the Customs Kiosk with all your proof of purchase to validate the process. 

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What documentation is needed to get the Tax Free refund?

You must show your passport (preferencial) or other identity document (Non-EU European countries) - (minimum purchase amount of 61,5€). For the VAT refund at the Global Blue Kiosk, you will have to provide your passport and credit card.

Can someone else do the Tax Free on my behalf?

No. The Tax Free must be done by you in person.

How do I receive the VAT return?

In cash, credit card or Alipay.

After receiving the tax refund at Global Blue kiosk I need to get Customs Approval?

Yes. The Global Blue Kiosk at Information Center it’s a early refund. The international shopper must have their Tax Free form validated by Customs before leaving the European Union within 21 days after refund.

How can I get the Customs Approval?

If you are leaving the European Union from Portugal, (Faro, Lisbon or Porto airport) you need to validate your tax free form at the Customs kiosk at the airport. If you are leaving from other European Union country, you need to get Customs validation at that last exit EU country and send the stamped form to Global Blue using the envelope provided by the store.

How is the procedure at the Customs at the airport?

After checking in, proceed to the Customs area, where you will find an electronic terminal (a kiosk). For this procedure, you must have at hand:

• The identity document used at the time of purchase (passport);

• Your boarding pass;

• The Tax Refund forms;

• The goods purchased as well as the invoices (in case a Customs officer wants to check them).

The digital certification of the forms is obtained by scanning your passport and boarding pass on the Customs Kioks reader. This procedure may result in two situations:

1st Situation: Validation “OK” -> successful validation.

OR

2nd Situation: Validation “Not OK” -> Validate the conditions of certification in person. You have to go to the Customs DESK or use the available phone to have your Tax Free form manually validated (stamped)

Global Blue Customer Service 24/7 WhatsApp (+351) 910 836 023